What Is Telemedicine?


Telemedicine refers to the use of audio-visual communications to deliver clinical healthcare services to patients via computer, tablet, or smartphone. DocCare now offers telemedicine services for urgent care, PCP visits, and select specialty visits. Benefits of telemedicine include: 


  • Less time away from work
  • No travel expenses or travel time
  • Less interference with child or elder care responsibilities
  • No exposure to other potentially contagious patients


Conditions That We Treat via Telemedicine

  • cough
  • pink eye
  • sinus pain
  • urinary tract infection (UTI) or urinary frequency
  • abdominal pain (minor)
  • allergy
  • back pain (minor)
  • cold sores
  • cuts and bruises (minor)
  • diarrhea
  • fevers (mild)
  • gout
  • head injury (minor)
  • headache (mild)
  • heartburn
  • lymph node swelling
  • motion sickness
  • mouth sores
  • rashes
  • runny nose (rhinorrhea)
  • sore throat
  • sprains or strains
  • upper respiratory illness (mild)
  • viruses
  • vomiting


Conditions That We Do NOT Treat via Telemedicine


  • acute vision changes
  • chest pain or palpitations
  • stroke-like symptoms, such as sudden-onset weakness, numbness, or tingling
  • blood in the stool
  • breast complaints
  • chronic pain
  • complications of cancer treatment
  • congestive heart failure
  • coughing up blood, or hemoptysis
  • drug overdose
  • fractures
  • genital complaints
  • hemorrhage
  • large cuts or lacerations
  • mental status changes
  • pregnancy complications
  • psychiatric disorders
  • respiratory distress
  • seizure
  • severe headache or migraine
  • sickle cell disease
  • vomiting blood, or hematemesis


How To Schedule a Telemedicine Appointment


DocCare uses 100% HIPAA compliant conferencing software to deliver secure remote clinical services to our patients. Scheduling a telemedicine appointment is as easy as calling our office to choose an appointment time that works for you. Around your scheduled appointment time, you will receive a call from a DocCare representative that will assist you in joining the virtual appointment from your computer, tablet, or smartphone.


For additional tips and instructions on joining your telemedicine visit, click here.


To schedule an appointment with a representative, click here to find the phone number of your nearest location.